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For help logging in, making a payment, or using an automated service
855-270-3592
customerservice
@firstbilling.com
Customer Service Hours
Monday - Friday:
5:00AM - 3:00PM PST
Account Support
For utility-related problems or questions about your invoices
Account Questions?
Contact City of Thousand Oaks
UtilityBill@toaks.org
805-449-2201
Customer Service Hours
Monday - Thursday: 7:30AM - 5:00PM PST Alternating Fridays 8:00AM - 5:00PM PST
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