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Payment Portal Support
For help logging in, making a payment, or using an automated service
805-449-2201
UtilityBill
@toaks.org
Customer Service Hours
Monday - Thursday:
7:30AM - 5:00PM PST
Alternating Fridays
8:00AM - 5:00PM PST
Account Support
For utility-related problems or questions about your invoices
Account Questions?
Contact City of Thousand Oaks
UtilityBill@toaks.org
805-449-2201
Customer Service Hours
Monday - Thursday: 7:30AM - 5:00PM PST Alternating Fridays 8:00AM - 5:00PM PST
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