Forgot User Name


Enter your email address and click "Retrieve User Name" to retrieve your user name.

Email Address:  

Payment Portal Questions?

customerservice@firstbilling.com
855-270-3592

Customer Service Hours
Monday - Friday: 6:00AM - 2:30PM PST

Account Questions?

Contact City of Thousand Oaks

utilpay@toaks.org
805-449-2201
Customer Service Hours
Monday - Thusday: 7:30AM - 5:00PM PST
Alternating Fridays 8:00AM - 5:00PM PST